Dear Glen, We had originally contacted you for your "free" assessment in June 2003 and my wife dutifully noted EVERY suggestion you made. In the ensuing months leading up to listing we adhered to your advice, and in the end we had a home we were very proud of. Although you were the "first man" in, we decided to interview a minimum of four real estate agents, of which you were number four.
As you may recall, the home looked fantastic and was a testament to quality. We were aware the market was doing well, and we made it very clear to EVERY real estate agent interviewed: we wanted top dollar for it.
When the smoke cleared at the end of "interview day", you emerged the victor. There was no doubt in our minds you were the professional for the job.
What set you apart? Firstly, you came within $500 dollars of where we wanted to list while everyone else was substantially more conservative in their suggested listing price. Secondly, you did not ask us how much we wanted to list for, you presented a fantastic analysis of what was possible, and, using what I thought was a brilliant combination of qualitative and quantitative data, you based your suggested asking price on substantially more logic than any of the other agents. The effort you put into the analysis alone was a superb example of superior professional service and massive value.
And you didn't let us down once we signed you on.
Your awesome marketing and sales skills shone through. You maximized all the opportunities leading up to the first day of showing. The manner in which you organized the entire day was nothing short of brilliant.
You sold our home on the first day of showing. We received more than asking. True, even a novice agent could have sold our home, considering the existing buying climate, the awesomely hot product (our home), and the fantastic location. But only a seasoned professional would have pulled off what other agents said was "impossible", in this case selling our home for over $16,000 more than what the other agents said it would sell for. You were entrusted with our care, and you did not disappoint.
I do not believe we would have done as well with another agent.
And when it came time to pay you?well, let me put it this way: we didn?t wince; you deserved every penny of your commission.
Please continue to serve; people of your caliber are desperately needed.
Yours very sincerely,